Payscore

Explains when Payscore verification requests expire after 14 days and how admins can reopen expired requests for applicants.

Verification Requests Expiring and Re-Opening

A breakdown of Payscore user roles and what each role can do when managing verification requests.

User Roles and Permissions

Learn how to invite new employees into your Payscore organization and what permissions are required to add users.

How to Add New Users to Your Payscore Account

Explains how to manually complete a household income verification when some applicants haven’t finished theirs yet.

Completing a Household Verification Before All Applicants Finish

How Do I Edit Property, Unit, or Monthly Rent on a Verification Request?

Shows how to edit an applicant’s contact information on an existing verification request

How Do I Edit Applicant Information on a Verification Request?

Learn how to combine applicant verification reports based on your property's screening needs.

How Do I Move an Applicant Into Another Applicant Group?

Explains how customers can cancel a verification request in the Admin Portal

How Do I Cancel a Verification Request?

Explains how customers can create an applicant group and send verification requests from the Payscore Admin Portal.

How to Send a Verification Request

Stephen Arifin

Help articles for administrators using the Payscore portal to manage verifications, review results, and troubleshoot common issues.

Admin Portal

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Create your workspace and invite the people you work with.

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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