You can send a verification request directly from the Payscore Admin Portal by creating an applicant group and adding applicants.
This allows you to invite one or multiple applicants to complete verification as part of the same request.
Step 1: Log in to the Admin Portal
Go to the Admin Portal:
Step 2: Go to the Applicants page
From the dashboard, navigate to the Applicants page.
Then click “Create New Verifications”
Step 3: Enter the required information
Fill in the required fields for the verification request, such as:
Property details (if applicable)
Monthly rent
Applicant contact information (email and/or phone)
Choose Income Criteria (Applicant or Guarantor if applicable)
This information is used to generate the verification request and notify applicants.
Step 4: Add additional applicants (optional)
If there are multiple applicants in the household:
Click “Click here to add another applicant”
Enter the additional applicant’s contact details
Repeat for each applicant in the group
All added applicants will be included in the same applicant group and verification workflow.
Step 5: Select the verification type
For each applicant, choose the type of verification you want to send:
Income for income verification
Identity for identity verification
Asset for asset verification (for affordable housing)
You can select the appropriate verification type based on your screening requirements and configuration.
Step 6: Send the verification request
After reviewing the information:
Submit the form to send the verification request
Applicants will automatically receive an email invitation
A text message invite will also be sent if a phone number is provided
Once sent, the request will appear in your Applicants list where you can track progress and view reports.
What happens after you send the request
Applicants receive secure verification links
Automatic reminders may be sent (based on configuration)
Status updates appear in the Admin Portal
A report is generated once verification is completed
For multi-applicant groups, the final report will reflect the combined household verification results.