If you're encountering an issue with camera access during the ID verification process, it's likely due to camera permissions not being enabled on your device or browser. Here are some steps you can take to resolve this issue:
Enable Camera Permissions:
Go to Settings on your device.
Navigate to Apps.
Find the app you are using for the verification process.
Allow camera permissions in the app settings
Browser Settings:
Ensure that your browser is not blocking camera access. Check the browser settings to make sure that camera permissions are set to "Ask" or "Allow" rather than "Blocked"
Device Settings:
If you are using a mobile device, make sure that Low Power Mode is turned off, as it may limit video functions