Why You’re Seeing This Message
If you receive an error that says:
“We require cookies to be enabled on your browser for you to continue your verification.”
it means your browser is currently blocking cookies.
Cookies are required for the verification process to work properly because they allow the secure session to stay active while you connect your bank, payroll provider, or complete identity verification.
How to Enable Cookies
Cookies can be enabled through your browser settings. The exact steps depend on the browser and device you are using.
For example, you can find instructions on how to enable cookies in Google Chrome here.
In general:
Open your browser settings
Go to Privacy or Privacy & Security
Find the Cookies or Site Data section
Allow cookies (or disable “Block all cookies”)
Refresh your verification page and try again
Make sure you are using a modern browser such as Chrome, Edge, Safari, or Firefox.
If You Still See the Error
If cookies are enabled but the error continues, try the following:
Use a different browser (Chrome or Edge recommended)
Turn off private/incognito mode
Disable ad blockers or privacy extensions
Try using a laptop or desktop instead of a mobile device
Ensure your browser is up to date
When to Contact Support
If you’ve enabled cookies and the issue still persists, please contact Payscore support through the live chat button on your verification page. A support agent can help you troubleshoot and continue your verification.