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ResMan Integration Onboarding Guide

How to enable and onboard the Payscore ResMan integration

Written by Stephen Arifin
Updated over 2 months ago

Learn how to enable and onboard the Payscore integration with ResMan so verification requests and reports can run seamlessly within your existing workflow.


Overview

Payscore offers a direct integration with ResMan that allows verification requests and reporting to operate alongside your leasing process without requiring manual data entry or separate workflows.

Because this is a full integration, unit directories and user lists are not required for standard functionality.


Step 1: Request Integration Enablement from ResMan

The ResMan integration must first be enabled on ResMan’s side.

You (or your team) should contact ResMan support and request:

  • Payscore integration enablement

  • The specific properties or communities to activate

Once the request is submitted to ResMan:

  • Enablement is typically completed within 24–48 hours

  • This step only activates the integration connection

  • It does not automatically start verification workflows yet


Step 2: Payscore Configuration (After ResMan Enables It)

After ResMan enables the integration, Payscore is notified and will begin the configuration process on our end.

Important:

  • ResMan enablement alone does not fully activate automated workflows

  • Payscore must complete final setup before the integration becomes operational

Your Payscore representative will confirm when setup is complete.


When the Integration Is Fully Active

Once both ResMan and Payscore setup steps are complete:

  • Verification workflows can begin operating through the integration

  • Reports will automatically upload into the applicant's file

  • Leasing teams can continue using their existing ResMan workflow

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