Yes — in many cases, you can use prepaid cards such as Direct Express, Walmart MoneyCard, and similar prepaid accounts to complete your income verification, as long as they support online account access and transaction history.
How to check if your prepaid card is supported
The best way to find out if your prepaid card is supported is to search for the institution directly in the bank connection screen during verification.
To do this:
Open your Payscore verification link
Select bank verification
Search for the name of your prepaid card or provider
If your prepaid provider appears in the search results, it is supported and you can proceed with the connection.
When prepaid cards will work
Prepaid cards may work for verification if:
The card has an online login (similar to a bank account)
It shows your deposit and transaction history
Your income is regularly deposited onto the card
If income (such as payroll, benefits, or gig income) is deposited onto the prepaid account, it may be included in your income verification report.
When prepaid cards may not work
Some prepaid cards have limitations that can prevent a successful connection, including:
No online account login
Limited transaction history
Security restrictions from the provider
The provider not appearing in the supported institution search
If the provider does not appear when you search, it is likely not supported for direct connection.
What to do if your prepaid card cannot be connected
If you are unable to connect your prepaid account:
Double-check the provider name in the search field
Make sure you are using the correct online login credentials
Try connecting another account if available
If you still cannot complete the connection, click the live chat button in the bottom-right corner of your verification page. Our support team can review your situation and guide you through the next steps.
Important notes
Prepaid cards are treated similarly to bank accounts during verification
The amount of income shown in your report depends on available transaction history
Limited history may result in limited income data in your report