If you currently do not have any income, you can still complete your verification process.
However, this cannot be submitted automatically through the standard bank or payroll verification steps.
What you should do
If you do not produce any income:
Open your Payscore verification link
Click the live chat button in the bottom-right corner
Ask to speak with a support agent
Our live support team will review your situation and submit that you do not produce income on your verification.
How this appears in your income report
Once our support team records that you do not produce income, this information will be reflected in the income verification report that is sent to your property manager or decision maker.
This ensures your application is processed accurately and that your status is clearly documented in the report.
Why you need to contact support
The verification flow is designed to securely confirm income through:
Bank verification
Payroll verification
If you do not have income to verify, a support agent must manually update your verification so it can be completed correctly and included in your report.
Important notes
You should still begin the verification process using your original link
Do not abandon the verification if you have no income
Do not email documents or explanations, as these cannot be processed outside the verification system
Our support team will guide you through the correct next steps and ensure your verification is properly recorded.