Payscore generates different income verification reports based on how each applicant chooses to verify their income through SmartSource.
SmartSource allows applicants to select the verification method that works best for them. While all reports share a common structure and criteria evaluation, the source of income data varies depending on the method chosen.
This article explains the different report types and helps you navigate to the right guide for the report you’re reviewing.
Applicant choice with SmartSource
During the verification process, applicants may be given the option to:
Connect a bank account
Connect a payroll provider
Depending on your configuration, document verification may also be presented as an option, or may appear only as a fallback if a bank or payroll connection cannot be completed.
The report generated reflects the verification method each applicant selects. You do not need to choose a method manually.
If multiple applicants in a household choose different methods, Payscore combines all verified income into a single household report.
Report types at a glance
Bank-based income verification reports
Generated when an applicant chooses to connect one or more bank accounts.
Income is calculated from verified deposit history
Includes recurring and non-recurring income
Highlights pay gaps and account balances
Payroll-based income verification reports
Generated when an applicant chooses to connect a supported payroll provider.
Income is calculated from verified payroll records
Includes employer and employment details
Does not include bank transactions or balances
Document-based income verification reports
Generated when an applicant uploads documents because bank or payroll verification could not be completed, or when document verification is enabled.
Income is extracted from uploaded paystubs or bank statements
Includes automated fraud risk indicators
Original documents are appended to the report
Combined (household) income reports
When two or more applicants are grouped together, Payscore generates a combined household income verification report.
Income is aggregated across all applicants
Criteria are evaluated at the household level
Individual applicant breakdowns appear below the household summary
Household reports can combine income from bank, payroll, and document verification into a single report.
What stays the same across all reports
Regardless of verification method:
The Report Header displays applicant and property details
The Criteria section evaluates income against your configured requirements
Green outcomes indicate criteria are met
Red outcomes indicate criteria are not met
Reports are generated automatically once verification is completed
Which report should I expect?
The report you receive depends on the verification method each applicant chooses through SmartSource.
You do not need to select a report type manually. Payscore automatically generates the appropriate report based on how each applicant completes verification.
If applicants within a household choose different verification methods, all verified income is still combined into a single household report.