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How to Read a Document-Based Income Verification Report

Explains how to read a document-based income verification report and interpret uploaded documents, income results, and fraud risk indicators

Written by Stephen Arifin
Updated over 2 months ago

This article explains how to read a document-based income verification report from Payscore. This type of report is generated when an applicant uploads documents—such as paystubs or bank statements—because standard bank or payroll verification could not be completed.

Document-based reports use the same core report structure as other income reports, with additional sections related to uploaded documents and fraud risk analysis.


When this report is generated

A document-based income verification report is created when:

  • The applicant attempts standard income verification

  • A bank or payroll connection cannot be completed

  • Document verification is enabled for the customer

  • The applicant uploads supported documents


Report layout overview

This report includes the following sections:

  1. Report Header

  2. Criteria

  3. Net Income Summary

  4. Document Verification Summary

  5. Net Income Sources

  6. Parsed Document Details

  7. Uploaded Documents


1. Report header

The report header displays:

  • Applicant name

  • Report creation date

  • Property name

  • Monthly rent used for evaluation

This section appears the same across all income report types.


2. Criteria

The Criteria section evaluates the applicant’s income against your configured requirements.

Each row shows:

  • Your Requirement — the threshold you configured

  • Outcome — the applicant’s calculated result

Color indicators:

  • Green values indicate the requirement is met

  • Red values indicate the requirement is not met

Criteria behave the same way across bank-based, payroll-based, and document-based income reports.


3. Net Income Summary

The Net Income Summary aggregates income extracted from uploaded documents and presents it using the same structure as other income reports.

This section includes:

  • Recurring income

  • Non-recurring income

  • Total income

  • Monthly averages over different time periods

Income shown here is calculated from parsed document data, not from bank or payroll connections.


4. Document Verification Summary

The Document Verification Summary provides a high-level view of the documents uploaded by the applicant and the results of automated fraud analysis.

For each document, you’ll see:

  • File name

  • Document type (for example, paystub or bank statement)

  • Fraud risk level

  • Any detected risk signals or reasons

Fraud risk levels include:

  • Low — no significant risk signals detected

  • Needs Review — potential risk signals detected

  • High — strong indicators of potential fraud

These indicators help determine whether documents can be accepted automatically or require manual review.

You can find more information on risk signals here.


5. Net Income Sources

The Net Income Sources section shows how income is grouped by source based on parsed document data.

For document-based reports, sources typically reflect:

  • Income extracted from paystubs or bank statements

  • Employers or income sources identified within the documents

Each source includes total and monthly income amounts used in criteria evaluation.


6. Parsed document details

This section displays structured data extracted from uploaded documents.

If paystubs are uploaded

Parsed fields may include:

  • Gross pay

  • Base pay

  • Net pay

  • Pay period

  • Pay date

If bank statements are uploaded

The report follows the same structure:

  • Income is extracted from statement deposits rather than payroll entries

  • Parsed income contributes to the Net Income Summary and Net Income Sources sections

  • Individual statement data replaces paystub entries in this section

Documents other than paystubs or bank statements (such as offer letters, PDFs without income detail, or miscellaneous files) are not parsed for income calculations. These documents may still appear in the report as supporting files or risk signals, but their contents are not automatically extracted into income data.

Regardless of document type, only supported, parseable documents are used to calculate income and evaluate criteria consistently within the report.


7. Uploaded documents

At the bottom of the report, the Uploaded Documents section displays the original files submitted by the applicant.

This allows you to:

  • Review the documents directly

  • Validate parsed data if needed

  • Reference original files during manual review

Uploaded documents are appended to the report for convenience.


Important notes

  • Document verification must be explicitly enabled

  • A maximum of 4 documents can be uploaded per applicant

  • Applicants do not receive a copy of this report

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