Offer Letter Verification allows applicants to upload an employment offer letter so future income can be reviewed when standard income verification methods aren’t sufficient or don’t yet show income.
This option is commonly used when an applicant:
Is starting a new job soon
Has future income that does not yet appear in bank or payroll data
Offer Letter Verification supplements existing income verification and does not replace bank or payroll connections.
When Offer Letter Verification is used
Applicants may be given the option to upload an offer letter during the income verification process if additional proof of future income is needed.
Offer letters can be uploaded during any of the following verification flows:
Bank-based income verification
Payroll-based income verification
Document-based income verification
This ensures applicants have a way to share future income when deposits or payroll data are not yet available.
Applicant experience
Uploading an offer letter
At the end of the income verification process, applicants may see an “Upload an Offer Letter” button.
This allows them to select a file directly from their device.
Accepted file types
Applicants can upload:
PDF files
Image files (such as JPG or PNG)
Once uploaded, the offer letter is securely attached to the applicant’s verification request.
What is reviewed in an offer letter
When an offer letter is submitted, Payscore reviews the document to identify key details that help decision-makers understand future income, including:
Offered compensation
Employment start date
Overall document consistency
Any relevant details found in the offer letter are included in the verification report for review.
Document authenticity and integrity checks
As part of Offer Letter Verification, Payscore analyzes the full document content to assess consistency and authenticity.
This includes reviewing:
Visible text and formatting
Document structure and metadata
Embedded or hidden text layers (when present)
Signs of edits, overlays, or manipulation
These checks help identify inconsistencies that may not be visible at first glance, such as altered text, copied templates, or lingering hidden elements from edited documents.
The goal is not to reject documents automatically, but to provide risk signals to the customer reviewing the verification report so they can make an informed decision.
How offer letters appear in reports
The uploaded offer letter is included in the final verification report
The report displays risk signals related to the offer letter
These signals help indicate whether the document appears consistent and trustworthy
The offer letter itself is available for customer review within the report
Applicants do not receive a copy of the report. Reports are provided to the customer for review.
Important things to know
Offer Letter Verification is applicant-initiated
Applicants are only prompted to upload an offer letter if the verification flow allows it
Offer letters are uploaded after the applicant connects a bank, payroll provider, or submits documents
Only PDF and image files are accepted
Frequently asked questions
Do applicants have to upload an offer letter?
No. Applicants are only prompted when additional income clarification is needed.
Does uploading an offer letter replace bank or payroll verification?
No. Offer letters are used as supplemental information, especially for future income.
Can applicants upload an offer letter without starting income verification?
No. Offer letter uploads are part of the income verification process.
Do you reach out to the employer to confirm?
Not at this time, but this is on our roadmap.