Payscore integrates directly with Rent Manager through the Rent Manager Marketplace. Once enabled, your on-site teams can send income and identity verification requests and view reports directly within Rent Manager.
This article walks through:
Enabling the Payscore integration
Installing custom tabs for Automated Income Verification and Automated Identity Verification
Assigning those tabs to users
Who should complete this?
A Rent Manager administrator with admin-level permissions.
Step 1: Enable the Payscore integration in Rent Manager
Before Payscore can activate the integration, a Rent Manager admin must request activation.
Log in to Rent Manager
Go to the Admin tab
Click Available Integrations (top right)
Search for Payscore
Click Request Activation
Select locations
Choose all locations where you want Payscore enabled
Click Request Activation
Once this is complete:
Rent Manager sends the activation request to Payscore
Contact your Payscore representative to confirm the request has been submitted
Payscore will activate the integration on our side.
Step 2: Install custom tabs (Income & Identity Verification)
After Payscore confirms activation, you must install the custom tabs so users can send verification requests from Rent Manager.
You will install two custom tabs:
Automated Income Verification
Automated Identity Verification (optional)
The steps below are the same for both.
Install the custom tab
Go to Admin → Setup → Custom Tabs → Custom Tab Register
Click the arrow next to Import
Select Online Template Library
Open the appropriate folder:
Prospect Tabs (for Prospects), or
Tenant Tabs (for Tenants)
Select:
Automated Income Verification, then download
Repeat and select Automated Identity Verification
Accept the disclaimer
If prompted to map user-defined fields, click Next without making changes
Step 3: Assign custom tabs to users
Once the tabs are installed, they must be assigned to users. This must be done manually due to Rent Manager limitations.
Assign tabs for Prospects
Go to Admin → Setup → Custom Tabs → Manage Custom Tabs
Set Form Type to Prospect
Select a user on the left
Move the following forms to Selected Forms:
Automated Income Verification
Automated Identity Verification
Click Save
Repeat for each user who needs access.
Assign tabs for Tenants (optional)
If you want verification available in the Tenants module, repeat the same steps:
Set Form Type to Tenant
Assign both to the users:
Automated Income Verification
Automated Identity Verification
Click Save
After setup is complete
Once all steps are finished:
Users will see both verification tabs in Rent Manager
Income and identity verification invites can be sent directly from:
Prospects, and/or
Tenants
Verification reports will appear automatically in Rent Manager
No additional configuration is required for daily use.
Common setup questions
I only see Income Verification, not Identity Verification
→ Confirm the Automated Identity Verification tab was installed and assigned to the user.
Users can’t see either tab
→ Verify the tabs were assigned manually for each user and correct form type.