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When Do I Receive My Income Report as a Decision Maker?

Explains when and how income reports are available to decision makers after income verification completes.

Written by Stephen Arifin
Updated over 2 months ago

Once you send an income verification request through Payscore, the report is generated as soon as verification completes — whether that happens immediately or after one or more applicants finish their portion.

This article explains when reports are delivered and what triggers them.


How income reports are delivered

✔ When all applicants complete verification

If every applicant in a household completes their income verification:

  • The income report is generated automatically

  • You’ll see the completed report in the Payscore portal


✔ When only some applicants complete verification

If you manually complete the household request because not all applicants finished:

  • The income report is generated at the time you manually complete the verification

  • View the report once the verification status is updated


Report availability timeline

You’ll receive your income report:

  • Immediately after the last required verification step completes

    • When the final applicant finishes

    • Or when you manually complete the request when allowed

Reports are available in the Payscore portal right away once generated.


How you know a report is ready

Reports can be accessed by:

  1. Opening the Payscore admin portal

  2. Navigating to the specific verification request

  3. Looking at the status and clicking to view the completed report

You may also receive an email notification if your notification settings are enabled.

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