Why you’re seeing a “login expired” message
If the browser extension shows that your login is expired, it means you are currently logged out of the Payscore browser extension.
This is separate from being logged into the Payscore website. Even if you are logged into payscore.com, the extension may still require its own login session.
How to log back into the browser extension
Follow these steps to restore access:
Locate the Payscore extension icon in your browser toolbar (to the right of the search bar)
Click the Payscore icon
Enter your Payscore login credentials
Click Log In
Once you log in through the extension popup and refresh the page, the expired session message should be resolved.
Where to find the extension icon
Look at the top-right area of your browser near the address bar.
If you don’t see the Payscore icon immediately, it may be inside your browser’s extensions menu (puzzle piece icon).
After clicking it, the Payscore login window will appear where you can sign in directly to the extension.
Important to know
Logging into the Payscore website does not automatically log you into the browser extension
The extension requires its own active session
Still having trouble?
If you are logged into the extension and still seeing the expired login message:
Refresh your browser
Try uninstalling and re-installing the browser extension
Log out and log back into the extension
If the issue continues, contact Payscore support and include a screenshot of the extension message so we can assist faster.