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How to Add an Income Explanation

Learn how to add an income explanation to your Payscore report and share helpful context about gaps, irregular income, or non-traditional earnings.

Stephen Arifin avatar
Written by Stephen Arifin
Updated this week

If something in your income report needs extra context — like a gap in deposits, irregular pay schedule, or non-traditional income — you can add a short explanation to help the reviewer understand your situation.

When you can add an explanation

After you connect your bank account and your income data loads, you’ll see an “Add income explanation” section before you submit your report.


How it works

  1. Connect your bank account and authorize income verification.

  2. Scroll to the Income explanation section below your report preview.

  3. Type a clear, concise explanation for anything unusual in your income history.

    • For example:

      “I started a new job three months ago, so my deposits don’t yet reflect a full year.”

      “I receive cash deposits from freelance work.”

  4. Submit your report when you’re finished.

This explanation will be included with your income report and sent to the person reviewing your application.


Tips for useful explanations

  • Be specific: Mention dates, amounts, and reasons when relevant.

  • Keep it short: One to three sentences are usually enough.

  • Be honest: The reviewer is trying to understand your real situation.


What happens next

Once your income report and explanation are submitted, the reviewer will see both the verified data and your notes. This helps them make a faster, more informed decision.

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